Jeremy M.
Oviedo, FL

Building a pool is a big investment for any household. During these tough economic times, building a pool requires even more thought than usual in order to ensure that you are making the right decision and that your money is well spent. A couple of months ago, my wife and I decided to take this big step and received proposals from three major companies, including yours. Needless to say, Atlas was our choice from the beginning. Our first impression of Atlas came from Randall. He not only listened to us, but also made his recommendations based on his years’ experience. The information he gave us was very valuable and was necessary to ensure we made the right design decisions for our money. Other companies would simply not listen to what we wanted and flat-out told us that we had no experience designing and to leave it up to them. For every idea we had, they had a reason not to do it. This was not only frustrating, but we felt like they wanted to spend our money the way they wanted to. Another company didn't’t show any interest, and we were the ones who had to follow up constantly. Once our decision had been made, we were not disappointed.

In three weeks and two days our pool was ready to swim in! The short time it took to build our pool in no way affected the quality of the work. On the other hand, we constantly saw how professional Atlas was. David was the second impression we had of Atlas and he kept up to our expectations. The construction went like clock-work. For example, as soon and the rebar was placed, David had already spoken with the county inspector and had coordinated his visit for the very next day. Over and over again, David was ahead, efficiently planning the next stage of the construction prior to the previous’ completion. David also proved he is a very patient man. My wife would drive me crazy, constantly insisting I call him to find out what was going to be done next and when, yet David would always answer or promptly return my calls each and every time.

I would like to mention the plastering crew; these guys were amazing. They worked like a real team and made a lasting impression on us, and as with the other crews, they were super clean and organized.

Given the large sum of money it takes to build a pool, we definitely made the right decision in selecting Atlas. For these and many other reasons too lengthy to put on paper, we will highly recommend your company to anyone we speak to regardless of whether they’ll build a pool or not. Our pool is the oasis we always dreamed of, but never thought possible. Atlas made our dreams come true.

Sincerely,
Leonardo C.

Brad G.

The whole process with the construction was great as well. Every single deadline of the time-line given to us was met on time if not met early. My wife is pretty demanding and every question or concern was answered by either Randall or the project manager, David, very timely. Everything went according to plan without any major set backs. We were very happy with every company that did work on our pool from the dig out company to the screen to the final paint/texture.

We have recommended Atlas to some of our colleagues from work and plan on using Atlas on our next home when we build it. We use our pool several times a week and agree this was worth the investment. When we built this house I didn't want the hassle of a pool, now I will not live without one again.

Sincerely,
Tim and Lisa T.
Orlando

I am writing to thank you for the wonderful job your company did building our dream pool. The finished product has exceeded our expectations and I would like to specifically commend the efforts of two individuals.

Our designer Robert Ramos was a pleasure to deal with right from the start. Having interviewed and receiving bids from 3 reputable pool builders, it was Atlas Pools that stood out from the rest thanks to Robert. He gave us valuable information on the background and financial standing of your company, listened to what we wanted, advised us on the best way to achieve our goals, and then designed us the perfect pool. Robert Ramos is a polished professional and an asset to your company. He was patient, gave us options, yet never tried to sell us anything. I would need many pages to list all his positive attributes so I will conclude by saying that Mr. Ramos was the reason we chose Atlas Pools and we are so glad we did.
Once construction started, David Center took over and we seamlessly went from design/contract phase to the build stage. Dave Center started an aggressive build schedule and did everything he said he would do. More importantly to us, he did it when he said it would be done. He would always call us with updates and we were swimming in just under 7 weeks from contract...AMAZING! We are so fortunate that Mr. Center directed and supervised the building of our pool.

In closing, we would just like to advise and potential new customers for Atlas Pools that we did our homework, researched, compared, and it was clear to us that Atlas Pools beat the competition hands down. Thanks again to Robert Ramos for going above and beyond and for his prompt and courteous follow-up to any inquiry. Kudos to Dave Center for a beautiful finished product.

Sincerely,
Mike, Roz and Ellen M.

Everyone at Atlas Pools,

Thank you for making our pool purchase a positive experience. Randall's knowledge and experience helped us design a really great pool suited to our particular needs. Dave and his crew made that design a reality in a timely and efficient manner. We had some particular design issues which caused some construction problems. These things were resolved because of Dave's knowledge and interest in building the pool that we wanted. We highly recommend Atlas Pools and have a beautiful product for our family to enjoy.

Sincerely,
Carl and Michele G.

I apologize for not sending this letter to you until now. I would have sent it to you much sooner, but I've been too busy enjoying my wonderful new pool.

I want to acknowledge your foreman David Center and everyone at Atlas for exceeding our expectations (which were quite high) and building the perfect pool for us to our exacting specifications. Although I am not typically a fan of the construction process, the experience we enjoyed with Atlas Pools was exceptional; from our first meeting with you through every step of the process working with Dave to completion and our first swim. We are tremendously pleased with every aspect of the finished product.

As you know, I am happy to and have referred family and friends to Atlas. The greatest compliment that I can extend to you is that I would welcome the opportunity to hire Atlas again to build my next pool.

Best wishes for the continued success of your business!

Very truly yours,
Matthew T. P.A.

I just wanted to take a few minutes to express my sincere gratitude for the wonderful experience I had from start to finish on my pool.

At the onset, I was completely impressed with our pool designer, Randall. When he arrived to our home for our first meeting, he already had a pool design, complete with deck, light, equipment, screen, and the back of our house drawn on his laptop computer using the coolest software, all from asking only a few questions on the phone. He was so professional, knowledgeable, and easy to talk to. He was very patient while we asked him to make each requested change. The finished product ended up being very close to his original picture. I was amazed! His organizational skills, creativity, and attention to detail far exceeded my expectations. The recommendations he made helped us turn a very small plain backyard into a beautiful pool for our family.

Once the design was finalized, our construction superintendent David took over. He called to introduce himself to us, informed us that the permit was approved, and asked when he could get started. Six weeks later, we were using our new pool!! There was constant communication by David throughout the entire project. He and his crew were the epitome of professionalism, and their expertise showed in each and every phase of our pool. When the kids and I would arrive home at the end of each day, it was quite humorous to see how fast we ran from the front door, through the house, to the back door to see what exciting surprise David had left for us!

We couldn't have made a better decision than to hire Atlas Pools. Everyone involved and every aspect of the project was perfect. We have already and will continue to recommend your company to anyone wanting the best experience and most beautiful finished product.

With Sincere Thanks,
The Morris Family

I live in an area of town where most homes have pools, and most home owner's have horror stories about their pool builders. After alot of research, my wife and I contracted with Atlas Pools. This proved to be a great choice. We were given expert advise, professional design assistance, and prompt honest answers to our questions and concerns. Our pool was finished within 6 weeks of the day we signed our contract while many of our neighbors spent 6 months or more "fighting" to get their pools finished. Every aspect of our pool's construction was handled in the same professional and courteous manner. No fights, no delays, no broken promises and no regrets. I couldn't imagine building a pool with anyone else.

Jay and Susan L.

I want to thank you both for an exceptional pool buying experience from the sales process to and through the construction process. Randy helped us put together an excellent pool design and total pool building experience, with a price that we thought fair and equitable. We appreciate your help throughout the pool buying process.

Dave was a consummate professional and always was patient with the myriad of pool questions a new pool buyer had. We have nothing but accolades from start to finish for the whole pool building experience.

Thanks Again for a beautifully built pool. We are completely satisfied and would recommend your services to everyone.

Sincerely,
Don and Donna G.

Along with the holiday wishes I wanted to specifically thank Richard and David (along with their co-workers) for the professionalism and timeliness that we experienced throughout our recent Pool construction and installation with Atlas Pools of Central Florida, Inc.
From the very first meeting Richard set extremely high expectations, and David set very aggressive milestones and they never disappointed. Every person that my wife or I interacted with throughout the process helped us understand exactly what had happened, what was happening and what was to happen next.

Everyone understands that price is a huge factor in determining who to choose when purchasing a pool, and certainly Atlas represented a perfectly fair price in the marketplace, but when all is said and done it is the workmanship, positive (can-do) attitude, professionalism, courtesy and attention to detail that truly matters most, and I can say without hesitation that these qualities permeate throughout the Atlas Pools organization.
Having gone through Pool installations with other Florida companies in the past, I can tell you that Atlas Pools is by far the #1 Pool company in Central Florida.

Thank you again, Richard and David for being great representatives of Atlas Pools of Central Florida, Inc. and please enjoy your holiday season!!

Andy R
Stromberg Sales Manager - Southeast

I just wanted to let you know about our experience with Atlas Pools, especially, our designer and salesman, Randall.

From the moment we met with Randall, I knew we were going to go with Atlas Pools. We had met with several other respectable and reputable companies' designers, but never felt the comfort and trust that I did with Randall.

Once we decided upon using Randall and Atlas Pools, we felt that we were a primary concern. Throughout the design and construction process, Randall was very patient and attentive and always addressed any concerns or questions very quickly. We were very happy with our experience and would strongly recommend Randall and Atlas Pools to anyone.

Jonathan D., MSN, ARNP

Most often you receive letters of dissatisfaction and frustration. I however would like to take this time to write you about a very pleasurable experience my partner and I had.
I called Atlas Pools a few eeks ago to obtain an estimate on building a pool. I was then contacted by Robert. When he called he asked what I was looking for and if I had anything in mind or did I want him to come out and meet and discuss the project. I told him to come out that we had no idea what we had in mind. Robert asked if there was anyone else involved in making the decisions, I said yes, John. Robert responded OK you and your partner and I will meet on Wednesday at 6:PM.

He was extremely professional when I mentioned John. There are people that will react negatively to a person's lifestyle.

He was prompt and very eager to assist and he did not come across as a "sales person" but rather a design consultant.

Moving forward Robert became very connected to what we were looking for in our pool project and was able to produce a draft in no time. We sat down together and made modifications as well as upgrades and additions. John and I never once felt any of the conversations were geared toward his commission but rather our budget and our needs.

Again, I would like to convey our sincere gratitude for the professionalism, kindness, and respect that Robert displayed throughout the entire process. You should be proud to have someone such as Robert representing your company.

Best regards,
John V.

We want to take this opportunity to thank you for the excellent service we got from both of you in installing our new pool.

During the sales process, Randall was well-informed and made several useful suggestions to our pool design, which we incorporated - and with which we are very happy. You delivered on the promises you made.

Prior to our decision to go with Atlas, we phoned several of the clients on Randall's referral list: They all commented that "as long as Dave is supervising the building - then everything will go according to plan" - and so it did. Your subcontractors all arrived when you said they would and we have been very pleased with their workmanship. I think this was the fastest pool installation in our neighborhood!

Thanks for your professionalism and your patience!

Yours sincerely,
Rochelle and Sean J.

I am writing this letter to commend your team for building a beautiful pool for us. After interviewing several pool companies, we made the right decision and had your company build our dream pool.

It all started by working with Robert who helped me devise my imagination into a plan. Within a few weeks, he was able to complete the design and help me make selections on materials to be used for the project that fit within my budget. Being as scrupulous as I am when it comes to attention to detail particularly in decor, Robert definitely played an instrumental part in our decision to select your company as our pool builder. His enthusiasm and professionalism were superior to others, or at least from all eight companies that we've encountered. I do remember after we completed the design, I immediately wanted the pool in my backyard.
One of the significant challenges my husband and I have is the slope in our backyard, we did not think it would be possible for us to build the pool we wanted given the restriction we have on our property. After meeting with David (prior to making our decision to sign a contract with Atlas Pools), we immediately knew he would be able to work through the issues we faced with the city. Despite a few struggles with the city and weather delays, he had the pool up and running in less than two months which was ahead of the schedule. We, our neighbors and friends, were so impressed with the progress and David's determination to complete the pool according to the contract terms. Not only did he do his part, you can count on his help with other matters involved around pool construction outside of his realms of responsibilities. Anyone who has been involved or worked with any type of construction knows that no such thing is as smooth sailing, but if you have someone like David working on your side, you really have nothing to worry about at the end.

We want to send you a thank you note for building us our dream pool and also let you know that you have the best team in Central Florida. If we can be of any reference to your company please do not hesitate to contact us. We will definitely recommend your company to anyone who's looking t build a pool here locally.

Sincerely,
Julie K.

I was compelled to write to you because of the exemplary attention that was paid to the pool construction at my personal residence.

Atlas Pools has been the pool contractor for my business for approximately two years and the feed back from my field personal has always been extremely positive. But until I experienced the professionalism from pool design through completion could I really appreciate the exceptional nature of Atlas Pools.

Thank you to you and your highly qualified staff for making the pool building aspect of our home building business effortless. Please use Baypointe Homes and myself in particular as a reference I would be most happy to speak to anyone regarding your excellent company. May all customers be as satisfied as Baypointe Homes clients are. Sincerely,

Janet Bowers
Vice President of Baypointe Homes

The construction phase began on our new Atlas Pool this week. However, I wanted to let you know how pleased we were with the design and sales phase. In a nutshell, Robert did an outstanding job, and we couldn't be more satisfied with the service and product provided us.
Robert listened to all our needs and concerns and designed a pool that should meet all of our expectations. He was always more than willing to take our requests for changes back to the table and redesign the plan, making it better and better with each revision. Robert educated us on various aspects of pool design and construction and made sure that we knew what we were getting. He made numerous recommendations that prompted us to rethink some of our ideas, and he gave us new ideas that we had never even considered.

Robert has excellent organizational and communication skills. He always completed his work in the time frame he promised (usually the following day), and he kept us updated throughout the entire process. He never dropped the ball on anything.

Before selecting Atlas, we sought design plans and proposals from three different local pool companies. Although the other two pool companies were well-established and the designers were very experienced, they came nowhere near Robert in regard to expertise, professionalism, and customer service. Even though we have friends who have pools constructed by the other two companies, we elected to go with Atlas. This decision was based primarily on Robert, coupled with rave reviews we got from homeowners who have Atlas pools.

I just wanted you to know what a valuable employee you have in Robert. He created on paper what we know will be a beautiful pool that we will enjoy for many years. Robert is an excellent ambassador for Atlas Pools, and he represents your company in a most positive fashion.
Tonight the pool is a skeleton of steel, and I can't wait for the design we have on paper to continue to take shape.

Sincerely,
Jim R.